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Refund Policy

How do I cancel an order?

You can cancel your order online before the product has been shipped Amount would be refunded deducting bank charges/ gateway charges or Courier charges/ taxes if any at the time of return. 

The products ordered on www.cakekraftindia.com website shall be dispatched within a period of 7 working days excluding the day on which the order was placed. However, the delivery time may be subject to variation because our courier partners will deliver the consignment to you. The delivery might get delayed in the event the courier partners are not working on a particular day or due to some other unforeseen circumstances such as Act of God, Force Maejuere or weather conditions. The Buyer shall not be entitled to initiate any legal proceedings for delay in delivery on account of reasons beyond the control of Cakekraft India Private Limited and/or our courier partners.

 

In the event any shipment is wrongly delivered and the same is brought to the notice of Cakekraft India Private Limited, the appropriate products shall be replaced subject however to receipt of the wrongly consigned goods in a good order and condition. Cakekraft India Private Limited assures that such replacements shall be made within 5-7 working days from the date of receipt of the wrongly consigned goods subject to availability of goods.

 

If, for any reasons beyond the control of Cakekraft despite the diligence and care taken during dispatch of the shipments, the entire order or portion of the order has not been fulfilled, Cakekraft shall be entitled to fulfill the order within 5-7 working days from the date of intimation of non delivery of the product or products and/or refund the balance money within 25 working days from the date of intimation.

Cakekraft India Private Limited shall not liable for any loss, damage, mis-delivery or non-delivery of the Consignment caused on account of act of God, force majeure occurrence or any other cause reasonably beyond the control of Cakekraft India Private Limited. No claim whatsoever on account of the above reason shall be entertained by Cakekraft India Private Limited nor shall be initiated in any courts of law.

Cakekraft will endeavor to exercise its best efforts to provide expeditious delivery of the consignment in accordance with the regular delivery schedules. Cakekraft shall not under any circumstances be liable for delay in delivery of the said consignment, regardless of the cause of such delay. Further, Cakekraft shall not be responsible for consequences arising out of delay in delivery of the said consignment; and no claims whatsoever in that regard shall be entertained by Cakekraft India Private Limited at any point of time nor shall any legal proceedings be initiated against Cakekraft before any courts of law. 

The liability of Cakekraft India Private Limited if any, in delay of the shipment (subject to any exceptions available under law) shall be to the extent of value of the product only. Cakekraft India Private Limited shall not be responsible for any consequential losses/claims.

 

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